Meet Integrify Insight
Check the questions, messages, and responses that matter to your business. Turn recordings into useful insights and detailed evaluations, guided by your company’s knowledge and ready for your team to act on.
Start with your conversation
A call, an interview, or a team discussion
What would help your team next?
Capture what matters
Useful notes to share, decisions to remember, and actions to follow up.
Understand how it went
A detailed evaluation against your standards, with reasons and evidence.
Use one or combine both, guided by your company’s instructions.
Three connected capabilities
Process the conversation. Understand how it meets your standards. Keep the knowledge available for the next decision.
01 Recording & transcription
Bring an audio recording, a video call, or an in-person conversation. Follow who said what in a detailed transcript, with every speaking turn connected to the recording.
Explore recording & transcription02 Conversation analysis
Capture useful notes and actions, or go deeper with an evaluation against your standards. Shape the analysis around the questions your business needs to answer.
Explore conversation analysis03 Knowledge search
Remember the topic but not where you heard it? Find relevant information across conversations and company documents, then read the context behind the match.
Explore knowledge search01 / Begin with the conversation
A conversation might happen on a video call, over the phone, or around one microphone. Insight turns supported audio and video into speaker-labelled, timestamped dialogue.
In this Apollo 11 recording, the interviewer and three astronauts become four distinct speakers. Their words stay beside the recording, ready to read and review.
Explore recording & transcription
View screen Insight works from the audio itself, without a participant list or pre-enrolled voices.
See which speaker asked a question and who answered it, with the surrounding dialogue intact.
Use the transcript, timestamps, and playback together when you need to examine a detail.
02 / Understand how the conversation went
A customer may hear a product message without having their needs understood. A representative may mention follow-up without agreeing a next step. Your analysis can explore what happened and whether it met the expectations your company sets.
Start with useful notes, decisions, and actions. Add a deeper assessment when you need to examine quality. A scorecard, for example, evaluates individual requirements with evidence, calculated scores, and optional Precision and Arbiter reviews.
Use your methodology, approved information, and the evidence each requirement needs.
Review the supporting conversation, understand what was missed, and use specific guidance for coaching.
A complete review, step by step.
What matters, what counts as success, and what earns points
Examine each requirement and explain it with conversation evidence
Make sure the required answers and supporting details are present
Take a second look and resolve scoring disagreements
Calculate totals from the accepted results using your scoring rules
03 / Find the knowledge when you need it again
Later, you want to revisit the purpose of the Apollo 11 mission. You remember the subject, not the recording’s name. A search for ‘Apollo 11 mission objectives’ brings the relevant conversation back into view.
The expanded context shows why that result matters. The same search can reach across your indexed meetings, uploaded documents, Confluence pages, and connected file storage.
Explore knowledge search
View screen Exact references, words in the content, spelling variations, and meaning all help find a match.
Read the excerpt and expand the context relevant to your question.
Open the meeting or document when you want to examine the original material.
Built for real business conversations
Evaluate pharmaceutical representatives’ conversations with doctors against approved commercial criteria. Give managers the evidence to focus their review and coaching.
Explore pharma doctor-call analysisPharma pilot scale · capacity can grow with the workload
Fits your environment
Connect corporate accounts, manage access, and exchange results with your business systems through APIs and webhooks.
Deployment & integrationsA few useful answers
Yes. Your company defines the requirements, success conditions, points, and reference material. Different meeting types can use different analyses and scorecards.
Yes. Speaker separation works from the audio itself, without a meeting-platform participant list or separate audio channels. Reviewers can correct transcript text and speaker assignments before reanalysis.
One conversation can produce useful notes, summaries, decisions, recommendations, and next steps. It can also support a detailed evaluation against your standards. A scorecard is one example, with explained grades and supporting evidence. Choose the analyses that serve your team’s purpose.
Software validates required results and calculates totals from accepted grades. Optional Precision review checks the assessment, and Arbiter review resolves score disagreements. Reviewers can inspect the supporting evidence and correct source material where needed.
Search covers indexed meetings, uploaded documents, Confluence, and S3-compatible storage. APIs and meeting-event webhooks support custom connections with business systems.
Cloud, private-cloud, self-hosted, and hybrid deployments are supported. Platform components, processing services, access controls, and capacity are configured around your team’s requirements.
